Where Did I Put It? support
Answers to common questions about Where Did I Put It?. Can't find what you need? Write to us.
Does Where Did I Put It? need an account or the internet?
No. Where Did I Put It? works without an account and all core features work offline.
Where does Where Did I Put It? store my data?
Only on your device. Nothing you create in Where Did I Put It? is uploaded to our servers.
How do I restore my purchases?
Open Where Did I Put It?, go to Settings or the Premium screen and tap "Restore". Use the same store account you bought with.
How do I cancel my subscription?
Subscriptions are managed in your Google Play or App Store account settings. Cancel at least 24 hours before the current period ends.
How do I change the language?
Where Did I Put It? follows your device language. You can also pick one of the 15 languages in the app's settings.
Something isn't working. What should I do?
Make sure you have the latest version, then send us a message with your device model, the app version and what you were doing when the problem happened.
Deleting your data
Open Where Did I Put It? → Settings → "Delete all data" to remove everything from your device. Uninstalling the app also deletes its data. We do not keep a copy of your content, so there is nothing to request from us.
Contact support
Write to us and mention Where Did I Put It?, your device and the app version.