Support
Find answers to common questions, or pick a product for its own help page.
Frequently asked questions
Do I need an account?
No. None of our games or apps require an account or sign-up. You can start using them right away.
Where is my data stored?
On your device. Your progress, lists and photos are not uploaded to our servers. Many apps let you export a backup file that you can keep wherever you like.
How do I restore my purchases on a new phone?
Open the app, go to Settings or the Premium screen and tap "Restore". Use the same Google Play or App Store account you used to buy.
How do I cancel a subscription?
Subscriptions are managed by the store. On Android open Google Play → Payments & subscriptions; on iPhone open Settings → your name → Subscriptions. Cancel at least 24 hours before the current period ends.
Do the apps work without the internet?
Yes. All core features work offline. An internet connection is only used for optional things like ads, purchases or, if you allow it, anonymous statistics.
Which languages are supported?
Our games and apps are available in 15 languages: English, Turkish, German, French, Spanish, Portuguese, Italian, Japanese, Korean, Traditional Chinese, Indonesian, Polish, Dutch, Arabic and Hindi. They follow your device language, and you can change it in the settings.
How do I delete my data?
Use "Delete all data" in the app's settings, or simply uninstall the app. Since we do not store your content on a server, there is nothing left with us.
Is there a web version?
Most products can be tried in your browser on apps.foxperstudios.com. The web version is a demo; for the full experience, install the app.
Help for a specific product
Still need help?
Send us a message and tell us which product and device you are using.